Below we have listed several announcements of important issues we'd like our members to be aware of, as well as other Credit Union news and events.Changes to Online Banking Procedures
As you may know by now our online banking login procedure has changed. It is a national credit union wide change. It has been changed for your security. Due to the malicious actions of "hackers" and "Identity thieves" access to accounts has become more stringent. The new process is simple: follow the prompts and make sure you keep a record of the answers that you are asked to provide. Keep your information somewhere safe and secure and do not share it with anyone.
Feel free to call us at the credit union with any questions or e-mail us at .
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT — To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Under the USA Patriot Act the Credit Union is required to establish procedures for identifying and verifying the identity of persons that open new accounts. The Credit Union must also determine whether the person appears on any list of known or suspected terrorists or terrorists organizations and must retain records of the information used for verification of identity.
This means that you will be asked for identification when you open an account. It also means that you may be asked for identification throughout your membership in order to verify your identity. The Credit union is required to implement and adhere to this law. If you have any questions, please feel free to contact Lowell Firefighters Credit Union.