Lowell Firefighters Credit Union

Current RatesBill PayOnline Banking
Lowell Firefighters Credit Union of Lowell, MA, ~ Est. 1936
Sign up for our
E-mail Newsletter
Don't Become a
Cyber-Crime Victim

Please read this article about a recent trend in fradulent 'phishing' e-mail messages.

Sell Your Ride

This new program allows you to post personal vehicles, including automobiles, motorcycles, boats, personal watercraft, and RVs through the Credit Union's AutoSMART website, accessed from our home page. This new service is free of charge for our members. Through Sell Your Ride, you are able to upload and post your vehicle's information, data and pictures on our AutoSMART site "Private Party" vehicles section. Posted vehicles will be seen locally by other members through their Credit Union's AutoSMART site, as well as nationally by 27.5 million members at the more than 930 credit unions currently using the AutoSMART program.

We May Be Calling You

To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

If we suspect fraudulent ATM or debit card use, we'll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

  • Our call will ask you to verify recent transaction activity on your card.
  • You'll be able to ask questions.
  • You'll also be provided with a number to call should you have additional questions.

Our goal quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times.

In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions. Here are some additional tips on protecting yourself from debit card fraud:

Protect Yourself
  1. Unless absolutely required for a legitimate business purpose, avoid giving out your:
    • Address and ZIP code
    • Phone number
    • Date of birth
    • Social Security number
    • Card or account number
    • Card expiration date
    • Your PIN is private; never give it out.

  2. In stores and at ATMs, always cover your card and PIN, and watch for:
    • Cell phone cameras, mirrors, or other tools used to view cards and PINs
    • People watching your transactions
    • Cashiers taking your card out of sight; take it to the register yourself
    • Any unusual activity at ATMs; if you feel uncomfortable, go to another ATM

  3. Online, you should never respond to unsolicited emails that:
    • Ask you to verify your card or account number; such emails are not sent by legitimate businesses
    • Link to websites; such sites can look legitimate but may collect data or put spyware on your computer

Thank you,
Gerald R. Peaslee - CEO