Privacy Policy


Facts What does Lowell Firefighters Credit Union do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and income
  • Account number and account balances
  • Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does LFFCU share? Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes-- to offer our products and services to you Yes No
For joint marketing with other financial companies No No
For our affiliates' everyday business purposes-- information about your transactions and experiences No No
For our affiliates' everyday business purposes-- information about your creditworthiness No No
For affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share
Questions?
Call 987-453-2734 or visit us online
Who we are
Who is providing this notice? Lowell Fighterfighters Credit Union
What we do
How does LFFCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured fi les and buildings.

We limit access to information to those employeedfor whome access is appropriate.
How does LFFCU collect my personal information? We collect your personal information, for example, when you:
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • We also collect your personal information from others, such as credit bureaus.
Why can't I limit all my sharing? Federal law gives you the right to limit only
  • Sharing for affiliates' everyday business purposes-- information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Lowell Firefighters Credit Union has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Lowell Firefighters Credit Union does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Such as member insurance products
Other Important Information
Lowell Firefighters Credit Union complies with 201 CMR 17.00 Standards for the Protection of Personal Information of Residents of the Commonwealth of Massachusetts.